ITS FIRST IT SERVICE MANAGEMENT FACILITY
IT management software services provider, SolarWinds has just announced the launch of its first IT service management (ITSM) data center facility, located in Sydney Australia.
Coming as a part of SolarWinds’ regional expansion plans in Asia-Pacific and Japan (APJ), the new ITSM data center is said to be design for SolarWinds® Service Desk customers, with the expectation of allowing their customers demonstrate compliance with data sovereignty requirements.
“The new Sydney ITSM data center provides a solution to the demand we’ve been seeing from customers in this space. A growing number of companies in the region seek to comply with data residency while delivering a great user experience,” said Sai Krishna, SolarWinds group vice president, engineering.
“The launch of our first data center in Australia demonstrates our ongoing investment in the local market and our steadfast commitment to the APJ region more broadly. Most importantly, it offers Australian organizations greater control over their data and further improves the performance of SolarWinds Service Desk in the region.”
According to SolarWinds, the new ITSM data center is set to enhance its SolarWinds software as a service (SaaS)-delivered offering and will seek to help the company’s customers in Australia accelerate and derive greater value in their digital transformation initiatives.
“Australia is an extremely important market for SolarWinds, and we’re pleased to bring the new capability offered by our Sydney data center to the local market and our customers in Australia,” continued Krishna.
Amazon Web Services (AWS) also recently announced the launch of its second AWS infrastructure Region in Australia – the AWS Asia Pacific (Melbourne) Region. As announced, the new AWS Asia Pacific (Melbourne) Region is designed to give customers access to AWS advance technologies to help drive innovation including compute, storage, networking, business applications, developer tools, data analytics, security, machine learning, and artificial intelligence.